Privacy
Last updated: 13 October 2026
This page explains what solvixgrp.com collects, why, who handles it, and how to ask us to delete it. The site is run by Solvix Group, LLC.
What we collect
The contact form
When you send the contact form, we receive your name, your email address and your message. The form sends them to our inbox as an email, so we can reply to you.
The email security check
When you run the check, we receive the domain you type. Our server looks up that domain's public DNS records, the same ones any mail server reads: who handles its mail, SPF, DMARC and DKIM. Those lookups go to a public DNS service and carry the domain name only, not your details. We don't store the domain or the result.
“Send me the fix”
If you ask for the fix, we receive your name and email address, with the domain you checked and what the check found. They come to our inbox as an email, so we can send you the fix.
Bot protection
Before a form or the check is sent, a check from our hosting and bot-protection provider runs in your browser. It receives your IP address and browser details, to tell people from automated scripts. We receive only whether the check passed.
Limits on repeat requests
To stop automated abuse, we count how many times the forms and the check are used from each connection, for up to an hour. We store a one-way hash of the IP address, never the address itself, and each count is deleted automatically when its hour ends.
Server records
Our hosting provider handles every request to this site. We don't keep request logs, and our hosting provider handles that traffic under its own policy.
No cookies, no tracking
This site sets no cookies of its own and runs no advertising or tracking scripts. We use our hosting provider's privacy-first web analytics, which counts page views without cookies or tracking you across sites. Its fonts are served from our own site.
Why we use it
We use what you send us to reply to you, to send the fix you asked for and, if you ask, to talk about working together. We use the bot check and the request counts only to keep the forms working and free of abuse. We don't sell your information, and we don't share it with anyone for marketing.
Who handles it
- Our hosting and bot-protection provider serves the site, runs the code behind the forms and the check, and runs the bot check.
- Our email delivery provider delivers form messages to our inbox.
- Our email provider stores messages once they arrive.
- A public DNS service answers the email check's lookups.
How long we keep it
- Form messages, including fix requests: we keep inquiry emails for 18 months after our last contact with you, then delete them. If you become a client, your records are kept under your service agreement instead.
- Deleted emails can remain in our own backups, which we keep for 7 years and don't use for anything else.
- Our email delivery provider keeps message records for 30 days.
- Request counts: up to one hour, then deleted automatically.
- The email check: not stored.
Asking us to delete it
To see what we hold about you, or to have it deleted, reply to any email from us or call 972-476-1995. We'll confirm when it's done.
Changes
If we change how the site handles information, we'll update this page and the date at the top.